Business Process Outsourcing (BPO)
Business Process Outsourcing (BPO)
Business Process Outsourcing (BPO) is a service that enables companies to outsource their non-core business operations to a third-party service provider. This service helps companies to focus on their core competencies while the BPO provider handles the non-core operations. BPO services can be categorized into two types: back-office outsourcing and front-office outsourcing.
Back-office outsourcing refers to the outsourcing of internal business functions such as finance and accounting, human resources, and supply chain management. These functions are important to the overall operation of a company, but they are not directly involved in the production of goods or services. By outsourcing these functions, companies can save time and money and redirect their resources towards their core business activities.
Front-office outsourcing, on the other hand, involves the outsourcing of customer-facing functions such as customer service, sales, and marketing. These functions are essential to the growth and success of a company, but they can be time-consuming and expensive to manage in-house. By outsourcing these functions, companies can improve their customer service and increase their sales and revenue.
BPO service providers offer a range of services including
- Data Entry
- Payroll Processing
- Human Resources Management
- Customer Service
- Telemarketing and
- Technical Support
These services are customized to meet the specific needs of each client company.
There are several benefits to outsourcing business processes.
It allows companies to reduce their operating costs. By outsourcing non-core functions, companies can save money on salaries, benefits, office space, and equipment.
Outsourcing allows companies to access a larger pool of skilled workers. This is particularly important for small businesses that may not have the resources to hire and train a large workforce.
Outsourcing enables companies to focus on their core competencies. By outsourcing non-core functions, companies can focus on their core activities and improve their overall performance.
Process of Hiring
Step 1
You send requirement
Step 2
We shortlist candidates for you
Step 3
You test/interview candidates
Step 4
Hired candidates start works
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